Troubleshooting ELAN
Tips and tricks for troubleshooting ELAN
Problem: ELAN is slow and crashes a lot Cause: Buggy newer ELAN versions cause the delays Solution: Uninstall current version of ELAN and install version 6.2 or 6.3 from this page
Problem: Video streaming is laggy Cause: VPN & new versions of ELAN Solution: let lab staff know that you are TEMPORARILY copying a video to your desktop, and copy the .eaf file to the desktop as well. Go to Edit > Linked files.. and point ELAN to the new copy of the video on your desktop. If this doesn't fix it, try playing video from Quicktime and aligning annotations with timestamps manually. Delete the local copy of the video as soon as you are done.
Problem: Add controlled vocabularies page in ELAN is blank Cause: ELAN doesn't play well with low display resolutions Solution: Change your display resolution to the maximum possible (1920 x 1080) by going into Display Settings -> Display resolution
Problem: Annotation window de-synched from the soundwave Cause: No idea Solution: Right-click on the annotation window and check that Connected to Other Viewers with a Time Scale checkbox is ticked
Problem: Waveform appears delayed compared to the video sound track, if you set up the video and the audio track following this Gitbook page. Cause: If the .wav file is extracted from the video using Audacity + ffmpeg, ffmpeg introduces a small delay to the audio file. Solution: Consider extracting the sound track using iMovie (for Mac users). Add the video to library --> Drag video to timeline --> Click on the Share icon (top right corner for iMovie 10) --> Set "Audio Only" for the Format, and "WAV" for File Format.
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